1. Deposit and Final Payment:

– A 25% deposit is required to confirm your booking.

– The remaining balance of 75% must be paid 45 days before your arrival.

– Please note that all bank transfer fees are the responsibility of the guest.

2. Payment Methods:

– Payments can be made via bank transfer or credit card.

– Ensure that the full amount is received by Karibu Camps & Lodges, including any bank transfer fees.

– While we do accept cash payments, we kindly discourage this method for security reasons and encourage electronic payments instead.

3. Cancellation Policy:

– Cancellations made 90-46 days before arrival: 25% of the booking value will be charged.

– Cancellations made 45 days or less before arrival: 100% of the booking value will be charged.

– All cancellation requests must be received in writing to reservations@karibucamps.com.

4. Amendments:

– Any changes to bookings must be requested in writing and may be subject to additional charges based on availability and the timing of the request.

5. Provisional Bookings:

– Provisional bookings made more than 3 months prior to arrival will be held for 14 days.

– Provisional bookings made less than 3 months prior to arrival will be held for 7 days.

– Karibu Camps & Lodges reserves the right to release provisional bookings if the deposit is not received within the specified time.

– We may contact guests holding a provisional booking to confirm or release the booking within 48 hours incase we have other booking requests.

6. Government Taxes and Fees:

– Rates are inclusive of VAT and TDL but exclude park fees, concession/camping fees, and extra activities.

– Any changes in government taxes or fees will be passed on to the guest.

7. Travel Insurance:

– Guests are advised to have comprehensive travel insurance that covers cancellations, medical expenses, emergency evacuations, and loss of property.

8. Confidentiality:

– All terms and conditions are confidential and should not be shared with third parties.

9. Booking Confirmation:

– Upon confirmation of your booking, please reach out to our reservations team to confirm all details from vehicle to accommodation. We will provide you with a booking confirmation service voucher to ensure all arrangements are in place.

For any queries or further assistance, please contact us at info@karibucamps.com or call +255 789 193 333 / +255 758 860 002.

We look forward to welcoming you to Karibu Camps & Lodges for an unforgettable safari experience.